Q: How do I place an order?

A: Visit the Let’s Eat button on my website and send me an inquiry form with as much information possible on the cookie or cake design you have in mind.  


Q: How much notice do I need to give for ordering?
A: For custom orders, I typically book two months in advance. If you have questions about my availability, submit an inquiry form. We can review my availability and discuss your order details. I require a minimum of two weeks notice for custom orders. Orders requested after the two week notice time period will be charged a 25% rush fee if I have availability.


Q: Do you offer refunds?
A: I am able to refund and cancel your treats order up to 2 weeks prior to your pick up date.  No refunds will be given on orders that have already been made, this includes holiday cookies. Any holiday cookies that are left 24 hours after the pickup time has ended will be forfeited with no refund unless other arrangements have been made with me. 

Q: Can you provide nut-free or gluten-free cookie options?
A: Yes, I do offer nut free options and at this time we don’t provide gluten-free cookies. I do have to stress that my kitchen is not nut-free.

Q: Can you ship your cookies?
A: My cookies are for local pick up only in the Leander?Austin area. It is illegal for me to ship my cookies due to the Texas Cottage Food Laws.

Q: Do you deliver?
A: Yes, for an additional charge.

Q: When is payment due?
A: Payment is due within 48 hours of an invoice being sent or unless a separate arrangement has been made. To book an order outside of a 2 week time frame, a deposit of 50% is required to book the order. The remaining order balance is due 1 week from the pick-up date. For very large orders I require a non-refundable deposit to hold the date.

Q: Can I freeze your cookies?
A: Yes! My cookies freeze very well! To freeze the cookies, carefully place them in a freezer safe container and pop them in the freezer. You will then take the cookies out of the freezer the night before you need them.  DO NOT open the container until the cookies are completely thawed.  This is the most important step, opening the container may cause condensation and will ruin the cookies.